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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kenneth Dawson

May 27, 2026

5  out of  5
rating by Kenneth Dawson
"Beautiful experience ."
We responded:
"Kenneth, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Tracy Prentiss’s Team—we are always here to help!"
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Darryl Hallman

May 23, 2026

5  out of  5
rating by Darryl Hallman
"I met Tracy Prentiss at one of our Local 743 Union Meetings. She gave an Awesome Presentation. I decided to try the services she offered and found her to be very reliable. She presented various insurance options and compared them to what I had previously experienced. Tracy has earned my respect and business."
We responded:
"We are grateful for your 5-star review, Darryl! Thanks for taking a moment to share your positive rating of State Farm Agent Tracy Prentiss’s Team here in Chicago . "
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Gilbert Edmond

April 29, 2026

5  out of  5
rating by Gilbert Edmond
"Tracy Prentiss runs a successful State Farm Insurance Agency. A true problem solver that cares about the community."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Tracy Prentiss’s Team. "
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Early

March 11, 2026

5  out of  5
rating by Early
"Tracy was welcoming very well spoken made me feel comfortable about this auto insurance and explained everything down to the T. Thank You so much Ms.Prentiss"
We responded:
"Thank you for the 5-star review, Early! Here on State Farm Agent Tracy Prentiss’s Team, we are proud to serve our community and appreciate your recognition. "
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Jack Small

February 26, 2026

5  out of  5
rating by Jack Small
"Leticia was courteous abx understanding. I was shopping for car insurance and she gave me a great rate. I recommend her."
We responded:
"Thank you for the amazing review, Jack! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Praise Deliverance Center

February 6, 2026

5  out of  5
rating by Praise Deliverance Center
"Tracy Prentice was amazing to work with and provided outstanding professional service! She helped us to switch from GEICO to State Farm, successfully lowering our premiums, and handling all the details. The process was smooth, stress free and exactly as promised. She was extremely knowledgeable and handled all of the paperwork seamlessly. She followed through on everything she promised and exceeded our expectations. Grateful to T. Pinder for the recommendation."
We responded:
"Thank you Mrs. Pinder. It was my pleasure chatting and discussing coverages. The details see important. I love helping and saving my customers. "
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Née Stewart

February 4, 2026

5  out of  5
rating by Née Stewart
"Tracy is very courteous and knowledgeable about insurance. I would highly recommend her to family and friends. She is very dedicated in getting you the best rates and coverage!"
We responded:
"Thank you so much for the kind words. I love getting to know my customers and helping them understand what they are purchasing. "
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Ozzie Grove

February 2, 2026

5  out of  5
rating by Ozzie Grove
"Got car, renters and life insurance from her. She's very thorough and detailed. Explains everything in detail and makes you feel at ease. I recommend her services to anyone looking for insurance"
We responded:
"Thank you for trusting me to insure your car, apartment and life. It was my pleasure. "
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Sharon Glover

January 28, 2026

5  out of  5
rating by Sharon Glover
"Hi! I came from All State to State Farm and I saved a bundle for my auto and renter's insurance. With all respect my agent Tracy Prentiss is a very smart and well put together person. She did a outstanding job and I thank her."
We responded:
"Thank you Sharon. It was so nice meeting you. I know we are all looking for ways to save on our auto and renter’s insurance. "
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Sylvia D Brooks

January 16, 2026

5  out of  5
rating by Sylvia D Brooks
"My Sister's and I saved $1000 with Tracy Prentiss at State Farm today. We inherited my mom's house. She is fabulous to work with."
We responded:
"Thank you for trusting me to provide insurance for your family’s home. I truly enjoyed meeting your sisters and hearing their stories."
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Arthur Randle

January 15, 2026

5  out of  5
rating by Arthur Randle
"I had a great experience with Tracy Prentiss and I got the auto and renter's insurance coverage I was looking for. I appreciate the help she gave me. Thanks again Tracy Prentiss!!"
We responded:
"I appreciate your business. It was a pleasure working with you and finding the right coverage for your cars and renter’s insurance. I love helping people save."
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Wiley Moore

January 13, 2026

5  out of  5
rating by Wiley Moore
"I came in the office and everyone was helpful got me a great price on my auto insurance help me with and the State and city requirements did not take long to get it all done and out the door"
We responded:
"Thank you Wiley, it was my pleasure helping you get in compliance and obtaining the right auto coverage."
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Lisa Diane Hall

January 10, 2026

5  out of  5
rating by Lisa Diane Hall
"Experience was excellent, it had been many years since I had statefarm, so decided to try them again. When I did Christina and Latrese was so damn helpful and they went over everything that I wanted. I'm so glad and happy that I chose to use state farm again!!!!!!"
We responded:
"Thank you Lisa. It is our pleasure to help with car insurance. It does not have to be difficult. "
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Tjuana Freeman

January 8, 2026

5  out of  5
rating by Tjuana Freeman
"Tracy was the best, I had the best customer service with her, she is very professional and very knowledgeable. I felted at ease with her especially when you are on a budget she was awesome. I also definitely recommend my Grown children to reach out to her so she can get them on the right path it's so important."
We responded:
"We appreciate your business as well referrals. My team and I can create options that work for your budget on auto, home, renter’s and life insurance. "
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James Pickett

January 6, 2026

5  out of  5
rating by James Pickett
"It's always a pleasant experience with Tracy and her wonderful staff!"
We responded:
"Thank you James. It is our pleasure to assist."
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Mykell Gardner

January 5, 2026

5  out of  5
rating by Mykell Gardner
"Christina is very helpful always professional its always pleasant when talking to her"
We responded:
"Thank you for your business. We love to keep our customers informed. "
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AMCH

January 5, 2026

5  out of  5
rating by AMCH
"The people are very nice and very helpful in getting my insurance coverage needs meet. Christina was very helpful and very knowledgeable about things and how to best meet my needs. I am glad I found this agent"
We responded:
"Thank you for the feedback and your business. Christina is very knowledgeable."
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earnest walls

December 11, 2025

5  out of  5
rating by earnest walls
"Walked in and Tino and Tracy were able to get me lower price right away!!"
We responded:
"Thank you for sharing your experience! We’re glad Tino and Tracy were able to help you get a lower price quickly. We appreciate your trust in our team and are always here whenever you need us!"
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Pamela

December 10, 2025

5  out of  5
rating by Pamela
"Tino was very helpful!!!"
We responded:
"Thank you Pamela for the 5 stars your your support! "
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Sabrina beck

December 5, 2025

5  out of  5
rating by Sabrina beck
"Omg!!! When I say I found my new BFF, believe me. Christina from Tracy Prentiss State Farm agency was extremely patient in understanding my situation and getting me a competitive rate that is super affordable. She made this whole situation fun and stress free!"
We responded:
"Wow, thank you for the amazing review! We’re so glad Christina could make the process fun, stress-free, and help you find a great rate. We love going above and beyond for our customers and your kind words mean so much to us!"
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Marie Williams

December 5, 2025

5  out of  5
rating by Marie Williams
"I had a great business experience with Tracy. She’s very professional, knowledgeable and prompt."
We responded:
"Thank you for sharing your experience! We’re so glad Tracy could provide professional, knowledgeable, and prompt service. We appreciate your trust look forward to helping you with any future insurance needs"
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Travis Newsome

December 4, 2025

5  out of  5
rating by Travis Newsome
"Agent Christina Donald was amazing! She did a great job with bfind me great quotes for auto insurance, but she was able to provide me quality life insurance as well. She was very professional and I definitely recommend her services to everyone!"
We responded:
"Hi Travis, thank you for sharing your experience! We’re thrilled to hear that Christina was able to help you find great auto insurance quotes and provide quality life insurance. She takes pride in offering professional, helpful service, and we truly appreciate your recommendation!"
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Willie Tucker

December 2, 2025

5  out of  5
rating by Willie Tucker
"They was very helpful and very informative and nice"
We responded:
"Thank you for sharing your experience! We’re glad our team was helpful, informative, and friendly. We appreciate your trust and are always here to assist with your insurance needs!"
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Penny Allen

December 2, 2025

5  out of  5
rating by Penny Allen
"Tino was very helpful with helping me with the statefarm app"
We responded:
"Thank you for sharing your experience! We’re glad Tino was able to help you navigate the State Farm app. We appreciate your trust and are always here to assist with anything you need!"
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Homer Cunningham

November 20, 2025

5  out of  5
rating by Homer Cunningham
"Christina Donald was very professional and very nice, she took care of my auto and renters insurance she is a very nice person."
We responded:
"Thank you for sharing! We’re so glad Christina could help you with your auto and renters insurance. She’ll be happy to hear your kind words!"