
State Farm® Insurance Agent Tracy Prentiss
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joy Long
May 9, 2025
"I wanted to take a moment to share my experience with my State Farm agent, Christina Donald, and express my gratitude for her outstanding service. I needed two quotes: car insurance and condo insurance, as my previous insurance agent was too expensive. From the outset, Christina demonstrated remarkable patience as she guided me through the insurance process. Her ability to listen attentively to my questions and concerns made me feel valued as a client. Additionally, her extensive knowledge about the various insurance options available was impressive. She took the time to explain everything thoroughly, ensuring I understood my choices and felt confident in my decisions. It was evident that she truly knows her business. Her professionalism and expertise made the experience not only informative but enjoyable as well. I am grateful to have had her assistance. Thank you for having such an exceptional agent on your team. I will certainly recommend Christina Donald to others in need of insurance services. Thank you again for your affordable prices and excellent service."
"Hi Joy! We’re incredibly grateful for your kind words and thrilled to hear about your positive experience with Christina. She takes great pride in helping our customers feel informed, supported, and confident in their coverage decisions. Your recommendation means the world to us, and we’re always here if you need anything in the future. Thank you again for trusting us with your insurance needs!"
Tiffany King
May 9, 2025
"I am so happy and grateful I’ve came in contact with Christina . Christina is kind patient , and very knowledgeable ! Working directly with Christina takes any stress or worries away when handling business. Christina has assisted me in insuring car , life, and trailer insurance ! She’s the best ! Tell her what you need and watch her work ."
"Hi Tiffany, thank you so much for the kind words! We're thrilled to hear that Christina provided you with such a positive and stress-free experience. She's a true asset to our team, and we're lucky to have her helping customers like you with your insurance needs — from car and trailer to life coverage. We truly appreciate your trust and support. If you ever need anything else, don’t hesitate to reach out — we're always here to help!"
Shawn Simpson
May 2, 2025
"Amazing Service"
"Thank you so much! We’re so glad to hear that you had an amazing experience. We truly appreciate your feedback and support!"
Deloris Washington
April 25, 2025
"Tracy was extremely personal and very helpful. She explained everything to me where I could understand"
"Hi Delores, thank you for sharing your experience! We’re so glad Tracy was able to make things clear and easy to understand—she’s great at breaking it all down in a way that makes sense. We’re lucky to have her and even luckier to have you as a customer!"
Jaelon Brooks
April 16, 2025
"Very insightful and want to give you the best coverage for your current life situation."
"Thank you for the kind words! We always strive to provide coverage that truly fits your life and needs. It means a lot to know you felt heard and supported—your trust is everything to us!"
Salenthia Davis
April 15, 2025
"I wanna give a shout out to Christian at State Farm I love her service . Everything was a smooth process thank you again !!!!!"
"Thank you for the awesome shoutout! We’re so glad Christian made everything smooth and easy for you. She truly cares about delivering top-notch service, and we’ll be sure to pass along your kind words. We appreciate you"
Derrick Nash
April 12, 2025
"Christina Donald is the BEST.Great Customer Service as well as communication. Made the process a lot smoother than expected.Would definitely recommend those that are unsure about insurance to get in touch with her."
"Hi Derrick, thank you so much for the kind words! We're thrilled to hear Christina made the process smooth and easy for you. She’s truly dedicated to helping our customers feel confident about their insurance decisions. We appreciate your recommendation and look forward to being here whenever you need us!"
Weining Wang
April 8, 2025
"Christina is very responsive, responsible, warm, helpful, and quick. If you need any agent, she's the person."
"Thank you for your wonderful feedback! We're delighted to hear that Christina has been quick in assisting you. She truly is an exceptional agent, and we're lucky to have her on our team. Your recommendation means a lot to us!"
Estavion White
April 4, 2025
"Christina is always excellent. Very easy to talk to, informative, helpful, truly pleasant, listens, makes you feel valued as a customer, quick service, immediate responses, and just an all around great experience. Been with a lot of companies. I’m not sure if State Farm is the best or not. What I do know is if the people they have working for them are at all like Christina ; customers will definitely pay more for the service she provides alone, even if cost is different. I’ve been with them for awhile and she has never disappointed. A raise, reward, or some form of compensation is definitely deserved for Christina. A model employee that any company would be happy to employee. Thanks for the service and knowledge. You are very appreciated."
"Hi Estavion, thank you for your incredible review! We're thrilled to hear that Christina has consistently provided excellent service, making you feel valued as a customer. Her informative, helpful, and pleasant demeanor truly shines through, and we're grateful for your recognition of her hard work. We'll make sure to pass on your kind words to Christina. Thank you for being a loyal customer!"
Ebony S
March 30, 2025
"I called for a bundle quote for home and auto after my travelers Insurance nearly tripled my insurance without any claims. Christina was not only professional. She was polite and thorough as she worked to bring my new policies to affordable, much lower prices. Thank you, Christina for all your help!"
"Thank you Ebony. Christina is great at discussing the options and coverages for auto insurance. We appreciate your business. "
Shalonda Hayden
March 28, 2025
"I was able to speak with Christina D. about getting coverage for my son. She gave me quotes, explained everything to me on the differences between the plans. She was very helpful."
"Having knowledge makes it is easier to make decisions for your family. We appreciate your business. If you know if anyone else looking for this type of service, please refer Christina. "
B H
March 19, 2025
"I was pleasantly surprised when I phoned and a person answered. That person, Ms Donald, was professional and friendly as well. I didn't know a lot about insurance, but she did! My purchase was seamless thanks to Ms Donald's expertise. My only regret is not making Statefarm my first call! If you're looking to save hundreds, I strongly suggest you give her a call even if you have insurance to see what Christina can save you."
"Thank and it is our pleasure to make insurance understand. I appreciate your business. "
Kevin P Owen
March 12, 2025
"AWESOME !!!"
Papa3and4
February 20, 2025
"Super busy at home and work and kept putting off my insurance search, but Christina not only made the process simple and easy but her accurate and knowledgeable assistance assured me I got the coverage I needed for the price I wanted. Thanks, Christina, for helping me get this done! -- James"
Nakira Brooks
February 19, 2025
"Tracy is a great person. She communicates everything effectively. She breaks everytime down to a T , so I can fully understand the process. She’s very helpful, intelligent , and informative. She’s also very professional!"
Adam Diallo
February 17, 2025
"Very professional people. They go above and beyond to satisfy your needs. I was so happy with their excellent service"
Trevor Rogers
February 13, 2025
"Christina at Tracy’s office was very helpful with setting me up with a new auto policy and I ended up saving $135/month. I highly recommend their services."
Lashon Defell
January 23, 2025
"Tracy Prentiss is the most HONEST agent around. I recently had a horrible, self serving agent who moved my home from Farmers (for his own benefit as they cut his commission) to Safeco (a substandard company that provided him more of a commission) for much more money. Without notice, Safeco increased the premium so much it affected my mortgage payments, causing escrow shortages that I had no knowledge until the annual escrow shortage notice was mailed out- 7 months after the exorbitant payment was issued. I immediately called Tracy with Statefarm- one of the Best insurance companies around and guess what? My home owners insurance payment is HALF of Safeco, AND, my auto insurance payment also dropped - I was with Progressive for the last >20 years- so much for loyalty…Progressive and my previous agent failed me. I am now with Statefarm and Tracy and my payments are so much lower. Don’t be like me and stay with or trust your agent- call Tracy and see if you are paying what you should. Thank me later."
"Thank you for trusting me with insuring your cars and home. It was my pleasure. "
AOTRID
January 23, 2025
"Just got my first Insurance today with them Liability plus and it was very seemless, easy, and quick I was assisted by Christina and she was super friendly, funny, and made everything as cheap and straight forward as possible. Quite literally was done within a few mins and know exactly what my coverage entails. Highly recommend y’all try em out if you’re unsure of who to choose for insurance as they definitely are one of the cheapest but great out there 💯👍🏾"
"Thank you so much for allowing us to quote your car and provide coverage. It is cold and slippery and we don’t know what van happen driving. We truly appreciate your business. "
Thesby Tolbert
January 2, 2025
"Very fast and fair service. Gave me a super super deal!"
"It was a pleasure helping you. I am happy you were able to save from switching your auto insurance from Progressive. I look forward to working with you on your home insurance and life policy. "
Jasminne Dixon
December 27, 2024
"Christina was amazing from beginning to end. During my home buying process she was able to things submitted when lender requested things last minute. She follows up and explains everything. Made me feel she was trying to meet my needs and concerns. Very valuable in customer service."
"Thank you Jasmine. The home buying process can be overwhelming. I am glad that Christina was able to provide insurance on your new home and communicate with the mortgage company. "
kmh unknown
December 21, 2024
"Tracy made the auto process smooth and got to the point w/o sugar coating the info. She was also sympathetic how Geico increased the renewal by $100 MORE on top of the expensive installment as it was even with a damn good driving record! I talked to a few other auto companies before landing with State Farm and am comfortable with my decision. Tracy looked up all discounts that would benefit me and am grateful she did! She is an excellent asset to to the company!"
"Thank you. I am glad to have assisted you. Car insurance does not have to be complicated or expensive."
Sphynx Suites
December 10, 2024
"Christina Donald has been my go to agent since I’ve had my insurance. She is very professional, explains things I may not understand, and responds quickly. I am stress free and satisfied about my insurance choice. Thank you again."
Mogul Price
December 9, 2024
"Christina Donald was very knowledgeable, patient and helpful. I really appreciate her service at State Farm. She get 6 stars"
Sheila Bowdry
December 3, 2024
"Christina was very professional, polite and helpful.she explained everything step by step, making sure I received and understood all of the policy information, Great 👍🏾 job"
"Thank you Sheila. We truly enjoy meeting and learning about our customer’s needs. Auto insurance doesn’t have to be hard to understand . We appreciate your business."