
State Farm® Insurance Agent Tracy Prentiss
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nanette Scoville
August 12, 2025
"Thank you Christina Donald for your excellent customer service in quoting and selling me auto and condo insurance. I appreciate your experience, wisdom, knowledge and guidance through what could've been a confusing process. I'm very comforted knowing that I have the right coverage for both policies. I'm very grateful and I will recommend you to anyone that I know that has insurance needs. Thank you!"
"Hi Nanette! hank you for sharing your experience! We’re so glad Christina Donald could make the process smooth and clear. We’ll make sure she sees your kind words—they’ll mean a lot!"
Stephen McNabb
August 12, 2025
"Always a great experience! Christina Donald is an amazing rep!"
"Hi Stephen, we’re so glad to hear that! We’ll be sure to share your kind words with Christina—she’ll be thrilled to know she made such a positive impact."
Tameka Watson
August 12, 2025
"I received amazing service working with Ms. Donald. She answered any questions and explained the best option for my need. She was very consistent and maintained consistent communication which I appreciate. Thank you."
"Hi Tameka! We’re thrilled to hear about your experience! We’ll be sure to share your kind words with Ms. Donald—she’ll be happy to know her communication and support made such a positive impact."
Lee Taylor
August 11, 2025
"I have a new insurance company, thanks to Christina Donald of State Farm. Ms. Donald was informative and spot on with my car insurance need. Great price, great services and patience with me when explaining coverage. She was very professional and knows all about the insurance world. Thank You State Farm 5 Star"
"Hi Lee, thank you for sharing your experience! We’re happy to hear Christina provided professional, patient, and knowledgeable service while helping you with your auto insurance needs. We’ll be sure to pass along your kind words to her."
Denise Hatton
August 8, 2025
"Tracy's customer service was awesome and she was very attentive. Her rates are very affordable and she explains everything to a tea. She gave me one of the best rates that I've ever had when it comes to car ins, rental insurance and life insurance."
"Thank you for your kind words! We’re so glad to hear Tracy provided excellent service, clear explanations, and great rates for your auto, renters, and life insurance. We’ll be sure to share your feedback with her."
Golden Lyles
August 7, 2025
"My brother referred me to Christina Donald for car and renters insurance and she was awesome! Quick , fast and very knowledgeable! I highly recommend her!"
"Thank you for sharing your experience and for the recommendation! We’re happy to hear Christina was helpful with your auto and renters insurance. We’ll be sure to pass along your kind words to her."
rosalind king
August 5, 2025
"I stopped in and spoke to Christina about renters insurance. She was very nice and sweet had great customer service! I highly recommend that you reach Christina for any auto, home, life or disability insurance needs."
"Thank you for your recommendation! We’re glad to hear Christina provided such friendly and helpful service. We’ll be sure to share your kind words with her."
Ferris Walters
July 31, 2025
"I was able to work with Christina Donald and it was such a pleasure to work with someone who knew what they were doing and able to save me a lot of money on my premium. I give her 5 stars for knowledge, patience and sincerity. Very nice lady."
"Thank you for the fantastic review! We’re so glad Christina Donald could provide knowledgeable, patient, and sincere service while saving you money on your premium. She truly is a valued member of our team. We appreciate your 5-star rating and trust!"
Donald Woods
July 31, 2025
"Christina Donalds was so quick and efficient. Signing up for insurance is usually a drag but she made the experience so pleasant. Thank you so much."
"Thank you for the kind words! We’re thrilled to hear that Christina Donalds made signing up for your property and vehicle insurance a quick and pleasant experience. We appreciate your trust and look forward to serving you!"
CHARLES Hines
July 29, 2025
"I had a great experience with Christina today by adding life insurance to my car insurance for my bundle package! She was knowledgeable, quick and friendly! I highly recommend that you work with Christina for all home,auto,life,or disability insurance needs. She will get you together!"
"Thank you so much for your kind words! We’re thrilled to hear Christina provided knowledgeable and friendly service while helping you bundle your life and car insurance. We appreciate your recommendation and are here to assist with all your home, auto, life, or disability insurance needs!"
Holly Cook
July 28, 2025
"Christina has been extremely helpful in making the switch from Nationwide to State Farm and saving me sooooo muchhhh $$$$$!!!!! I would recommend her to anyone looking to shop around for the lowest price! Super helpful and QUICK! Yeah, state farm is where to be and Christina is who to call 📞"
"Hi Holly, thank you for the enthusiastic review! We're thrilled to hear Christina made your switch from Nationwide to State Farm smooth, fast, and full of savings! Helping our customers get great coverage at a great price is what we love to do. We truly appreciate the recommendation—Christina is definitely the one to call!"
Francine Atkins
July 11, 2025
"I called State Farm to get a quote for one of my properties. Christiana took my information and got back to me promptly with a quote and payment options. Excellent customer service!"
"Hi Francine, thank you for your kind feedback! We’re glad Christiana was prompt and thorough in providing your quote and payment options. Excellent customer service is what we strive for, and we appreciate you sharing your experience!"
Tevohn Hamilton
July 10, 2025
"Christina was awesome in assisting me with my questions and helping me understand my policy…great customers service highly recommended"
"Thank you for your kind words! We’re glad Christina was able to assist you and help you understand your policy. Providing great customer service is our priority, and we appreciate your recommendation!"
Donna Carter
July 2, 2025
"Just a wonderful person and agent keep up the Great work"
"Hi Donna, thank you so much for your kind words! We’re lucky to have such wonderful agents on our team, and your encouragement means a lot. We’ll be sure to keep up the great work!"
Terrance Bridges
June 25, 2025
"Christina is second to none. Her customer relations, efficiency and quick responses are the reason for my stellar review. I find that she is easy to talk to, relatable, and looks out for my best interest as a customer. I am here as long as I have the capacity and she is serving with this company."
"Hi Terrance, wow—thank you for such a thoughtful review! Christina truly is one of a kind, and we’re incredibly lucky to have her. Knowing that she’s made such a strong impact through her service, care, and dedication means the world to us. We’re honored to have your trust and loyalty, and we’ll be here for you every step of the way."
Bernice Norvell
June 16, 2025
"Hopped on Google to share how incredible my rep Christina Donald is at Statefarm. Always making sure im ok and got what I need. Thank you so much for your expertise. Really appreciate you…"
"Hi Bernice, thank you so much for taking the time to share your experience! Christina truly goes above and beyond to take care of our customers, and we’re so glad to hear how much you appreciate her support and expertise. We’re lucky to have her on our team—and even luckier to have you as a customer!"
Janice Shaw
June 7, 2025
"Christiana Donald was our agent she delivered EXCELLENT five star QUALITY SERVICE! She represented her branch very professionally."
"Hi Janice, Thank you so much for your kind words! We're thrilled to hear that Christiana provided you with excellent, five-star service. She takes great pride in representing our office professionally and genuinely caring for our customers. We'll be sure to pass along your appreciation—thanks again for choosing us!"
Joy Long
May 9, 2025
"I wanted to take a moment to share my experience with my State Farm agent, Christina Donald, and express my gratitude for her outstanding service. I needed two quotes: car insurance and condo insurance, as my previous insurance agent was too expensive. From the outset, Christina demonstrated remarkable patience as she guided me through the insurance process. Her ability to listen attentively to my questions and concerns made me feel valued as a client. Additionally, her extensive knowledge about the various insurance options available was impressive. She took the time to explain everything thoroughly, ensuring I understood my choices and felt confident in my decisions. It was evident that she truly knows her business. Her professionalism and expertise made the experience not only informative but enjoyable as well. I am grateful to have had her assistance. Thank you for having such an exceptional agent on your team. I will certainly recommend Christina Donald to others in need of insurance services. Thank you again for your affordable prices and excellent service."
"Hi Joy! We’re incredibly grateful for your kind words and thrilled to hear about your positive experience with Christina. She takes great pride in helping our customers feel informed, supported, and confident in their coverage decisions. Your recommendation means the world to us, and we’re always here if you need anything in the future. Thank you again for trusting us with your insurance needs!"
Tiffany King
May 9, 2025
"I am so happy and grateful I’ve came in contact with Christina . Christina is kind patient , and very knowledgeable ! Working directly with Christina takes any stress or worries away when handling business. Christina has assisted me in insuring car , life, and trailer insurance ! She’s the best ! Tell her what you need and watch her work ."
"Hi Tiffany, thank you so much for the kind words! We're thrilled to hear that Christina provided you with such a positive and stress-free experience. She's a true asset to our team, and we're lucky to have her helping customers like you with your insurance needs — from car and trailer to life coverage. We truly appreciate your trust and support. If you ever need anything else, don’t hesitate to reach out — we're always here to help!"
Shawn Simpson
May 2, 2025
"Amazing Service"
"Thank you so much! We’re so glad to hear that you had an amazing experience. We truly appreciate your feedback and support!"
Deloris Washington
April 25, 2025
"Tracy was extremely personal and very helpful. She explained everything to me where I could understand"
"Hi Delores, thank you for sharing your experience! We’re so glad Tracy was able to make things clear and easy to understand—she’s great at breaking it all down in a way that makes sense. We’re lucky to have her and even luckier to have you as a customer!"
Jaelon Brooks
April 16, 2025
"Very insightful and want to give you the best coverage for your current life situation."
"Thank you for the kind words! We always strive to provide coverage that truly fits your life and needs. It means a lot to know you felt heard and supported—your trust is everything to us!"
Salenthia Davis
April 15, 2025
"I wanna give a shout out to Christian at State Farm I love her service . Everything was a smooth process thank you again !!!!!"
"Thank you for the awesome shoutout! We’re so glad Christian made everything smooth and easy for you. She truly cares about delivering top-notch service, and we’ll be sure to pass along your kind words. We appreciate you"
Derrick Nash
April 12, 2025
"Christina Donald is the BEST.Great Customer Service as well as communication. Made the process a lot smoother than expected.Would definitely recommend those that are unsure about insurance to get in touch with her."
"Hi Derrick, thank you so much for the kind words! We're thrilled to hear Christina made the process smooth and easy for you. She’s truly dedicated to helping our customers feel confident about their insurance decisions. We appreciate your recommendation and look forward to being here whenever you need us!"
Weining Wang
April 8, 2025
"Christina is very responsive, responsible, warm, helpful, and quick. If you need any agent, she's the person."
"Thank you for your wonderful feedback! We're delighted to hear that Christina has been quick in assisting you. She truly is an exceptional agent, and we're lucky to have her on our team. Your recommendation means a lot to us!"