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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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earnest walls

December 11, 2025

5  out of  5
rating by earnest walls
"Walked in and Tino and Tracy were able to get me lower price right away!!"
We responded:
"Thank you for sharing your experience! We’re glad Tino and Tracy were able to help you get a lower price quickly. We appreciate your trust in our team and are always here whenever you need us!"
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Pamela

December 10, 2025

5  out of  5
rating by Pamela
"Tino was very helpful!!!"
We responded:
"Thank you Pamela for the 5 stars your your support! "
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Sabrina beck

December 5, 2025

5  out of  5
rating by Sabrina beck
"Omg!!! When I say I found my new BFF, believe me. Christina from Tracy Prentiss State Farm agency was extremely patient in understanding my situation and getting me a competitive rate that is super affordable. She made this whole situation fun and stress free!"
We responded:
"Wow, thank you for the amazing review! We’re so glad Christina could make the process fun, stress-free, and help you find a great rate. We love going above and beyond for our customers and your kind words mean so much to us!"
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Marie Williams

December 5, 2025

5  out of  5
rating by Marie Williams
"I had a great business experience with Tracy. She’s very professional, knowledgeable and prompt."
We responded:
"Thank you for sharing your experience! We’re so glad Tracy could provide professional, knowledgeable, and prompt service. We appreciate your trust look forward to helping you with any future insurance needs"
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Travis Newsome

December 4, 2025

5  out of  5
rating by Travis Newsome
"Agent Christina Donald was amazing! She did a great job with bfind me great quotes for auto insurance, but she was able to provide me quality life insurance as well. She was very professional and I definitely recommend her services to everyone!"
We responded:
"Hi Travis, thank you for sharing your experience! We’re thrilled to hear that Christina was able to help you find great auto insurance quotes and provide quality life insurance. She takes pride in offering professional, helpful service, and we truly appreciate your recommendation!"
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Willie Tucker

December 2, 2025

5  out of  5
rating by Willie Tucker
"They was very helpful and very informative and nice"
We responded:
"Thank you for sharing your experience! We’re glad our team was helpful, informative, and friendly. We appreciate your trust and are always here to assist with your insurance needs!"
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Penny Allen

December 2, 2025

5  out of  5
rating by Penny Allen
"Tino was very helpful with helping me with the statefarm app"
We responded:
"Thank you for sharing your experience! We’re glad Tino was able to help you navigate the State Farm app. We appreciate your trust and are always here to assist with anything you need!"
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Homer Cunningham

November 20, 2025

5  out of  5
rating by Homer Cunningham
"Christina Donald was very professional and very nice, she took care of my auto and renters insurance she is a very nice person."
We responded:
"Thank you for sharing! We’re so glad Christina could help you with your auto and renters insurance. She’ll be happy to hear your kind words!"
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Free Jeff fort773

November 4, 2025

5  out of  5
rating by Free Jeff fort773
"Very ...very...very..... professional!!!!"
We responded:
"Thank you for the 5 stars and your support!"
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Stacey Dunn

October 10, 2025

5  out of  5
rating by Stacey Dunn
"Christina had been trying to get a hold of me for months (lol) she was very patient and waited until I got past my issues. Christina was very thorough in her explanations of what I needed to know and I am very appreciative of that. Awesome experience with this office."
We responded:
"Thank you for sharing your experience! We’re thrilled to hear Christina was patient, thorough, and helpful while guiding you through your insurance needs. Our State Farm team takes pride in providing attentive service, and we truly appreciate your kind words and support!"
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Valerie Nicholas-Hughes

September 10, 2025

5  out of  5
rating by Valerie Nicholas-Hughes
"Christina is knowledgeable and courteous. I highly recommend her for all your insurance needs. Thank you for a friendly experience."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Christina provided you with a friendly experience and expert guidance. She’s a wonderful part of our team, and we truly appreciate your recommendation and trust in us for your insurance needs."
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Karen Fleshman

September 8, 2025

5  out of  5
rating by Karen Fleshman
"I would like to recognize Tracy Prentiss, State Farm agent for her outstanding service. Tracy was both tenacious in her follow-up and exceptionally through when we met. She took the time to walk me through the entire process, answering every question with patients and clarity .Thanks to her expertise I was able to say money while. gaining a clear understanding of my options. I highly recommend Tracy for anyone looking for a delegated, knowledgeable and client focus insurance professional."
We responded:
"Thank you for sharing your experience! We’re thrilled to hear Tracy could provide thorough, patient, and knowledgeable guidance while helping you save. Your recommendation means a lot, and we truly appreciate your trust in her and our agency."
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Valiere Tate

September 2, 2025

5  out of  5
rating by Valiere Tate
"I transferred my auto insurance to Tracey Prentiss State Farm Agency in February of 2025 for a much better rate . I was actively looking for quotes prior to my current coverage expiring. I was contacted by Tracey Prentiss office after an online inquiry & from the very 1st return call for my quote request the customer service has been nothing but stellar . I highly recommend giving her office an opportunity to service you."
We responded:
"Thank you for sharing your experience! We’re so glad Tracey and the team were able to provide excellent service and a better rate on your auto insurance. Your recommendation means a lot, and we truly appreciate the opportunity to serve you."
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Reginald Goolsby

August 22, 2025

5  out of  5
rating by Reginald Goolsby
"Ms. Christina was great!!!! Love her personality very patience in explaining and knowledgeable. Have car, life and home insurance with her. my mom and brother have the same. Thanks Christina ."
We responded:
"Thank you for your kind words! We’re thrilled Christina could provide patient, knowledgeable service for your car, life, and home insurance. We truly appreciate your trust and your family’s loyalty to Tracy Prentiss State Farm!"
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Cherita

August 19, 2025

5  out of  5
rating by Cherita
"Today I switched both my auto and home insurance to receive an awesome savings. Working with Tracy was great, she provided great customer service, attention to detail and most importantly she was patient. Looking forward to doing more business in the future."
We responded:
"Thank you for your review! We’re so glad Tracy was able to help you switch your auto and home insurance and provide the savings and service you were looking for. We appreciate your trust and look forward to working with you in the future!"
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A T

August 19, 2025

5  out of  5
rating by A T
"Christina Donald is very knowledgeable and professional. She followed up and followed through in a timely manner. Thank you Christina and State Farm !"
We responded:
"Adrienne we appreciate you. If you know someone who is interested in receiving great service and rates, do not hesitate to recommend us. "
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Nanette Scoville

August 12, 2025

5  out of  5
rating by Nanette Scoville
"Thank you Christina Donald for your excellent customer service in quoting and selling me auto and condo insurance. I appreciate your experience, wisdom, knowledge and guidance through what could've been a confusing process. I'm very comforted knowing that I have the right coverage for both policies. I'm very grateful and I will recommend you to anyone that I know that has insurance needs. Thank you!"
We responded:
"Hi Nanette! hank you for sharing your experience! We’re so glad Christina Donald could make the process smooth and clear. We’ll make sure she sees your kind words—they’ll mean a lot!"
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Stephen McNabb

August 12, 2025

5  out of  5
rating by Stephen McNabb
"Always a great experience! Christina Donald is an amazing rep!"
We responded:
"Hi Stephen, we’re so glad to hear that! We’ll be sure to share your kind words with Christina—she’ll be thrilled to know she made such a positive impact."
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Tameka Watson

August 12, 2025

5  out of  5
rating by Tameka Watson
"I received amazing service working with Ms. Donald. She answered any questions and explained the best option for my need. She was very consistent and maintained consistent communication which I appreciate. Thank you."
We responded:
"Hi Tameka! We’re thrilled to hear about your experience! We’ll be sure to share your kind words with Ms. Donald—she’ll be happy to know her communication and support made such a positive impact."
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Lee Taylor

August 11, 2025

5  out of  5
rating by Lee Taylor
"I have a new insurance company, thanks to Christina Donald of State Farm. Ms. Donald was informative and spot on with my car insurance need. Great price, great services and patience with me when explaining coverage. She was very professional and knows all about the insurance world. Thank You State Farm 5 Star"
We responded:
"Hi Lee, thank you for sharing your experience! We’re happy to hear Christina provided professional, patient, and knowledgeable service while helping you with your auto insurance needs. We’ll be sure to pass along your kind words to her."
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Denise Hatton

August 8, 2025

5  out of  5
rating by Denise Hatton
"Tracy's customer service was awesome and she was very attentive. Her rates are very affordable and she explains everything to a tea. She gave me one of the best rates that I've ever had when it comes to car ins, rental insurance and life insurance."
We responded:
"Thank you for your kind words! We’re so glad to hear Tracy provided excellent service, clear explanations, and great rates for your auto, renters, and life insurance. We’ll be sure to share your feedback with her."
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Golden Lyles

August 7, 2025

5  out of  5
rating by Golden Lyles
"My brother referred me to Christina Donald for car and renters insurance and she was awesome! Quick , fast and very knowledgeable! I highly recommend her!"
We responded:
"Thank you for sharing your experience and for the recommendation! We’re happy to hear Christina was helpful with your auto and renters insurance. We’ll be sure to pass along your kind words to her."
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rosalind king

August 5, 2025

5  out of  5
rating by rosalind king
"I stopped in and spoke to Christina about renters insurance. She was very nice and sweet had great customer service! I highly recommend that you reach Christina for any auto, home, life or disability insurance needs."
We responded:
"Thank you for your recommendation! We’re glad to hear Christina provided such friendly and helpful service. We’ll be sure to share your kind words with her."
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Ferris Walters

July 31, 2025

5  out of  5
rating by Ferris Walters
"I was able to work with Christina Donald and it was such a pleasure to work with someone who knew what they were doing and able to save me a lot of money on my premium. I give her 5 stars for knowledge, patience and sincerity. Very nice lady."
We responded:
"Thank you for the fantastic review! We’re so glad Christina Donald could provide knowledgeable, patient, and sincere service while saving you money on your premium. She truly is a valued member of our team. We appreciate your 5-star rating and trust!"
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Donald Woods

July 31, 2025

5  out of  5
rating by Donald Woods
"Christina Donalds was so quick and efficient. Signing up for insurance is usually a drag but she made the experience so pleasant. Thank you so much."
We responded:
"Thank you for the kind words! We’re thrilled to hear that Christina Donalds made signing up for your property and vehicle insurance a quick and pleasant experience. We appreciate your trust and look forward to serving you!"