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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karen Fleshman

September 8, 2025

5  out of  5
rating by Karen Fleshman
"I would like to recognize Tracy Prentiss, State Farm agent for her outstanding service. Tracy was both tenacious in her follow-up and exceptionally through when we met. She took the time to walk me through the entire process, answering every question with patients and clarity .Thanks to her expertise I was able to say money while. gaining a clear understanding of my options. I highly recommend Tracy for anyone looking for a delegated, knowledgeable and client focus insurance professional."
We responded:
"Thank you for sharing your experience! We’re thrilled to hear Tracy could provide thorough, patient, and knowledgeable guidance while helping you save. Your recommendation means a lot, and we truly appreciate your trust in her and our agency."
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Valiere Tate

September 2, 2025

5  out of  5
rating by Valiere Tate
"I transferred my auto insurance to Tracey Prentiss State Farm Agency in February of 2025 for a much better rate . I was actively looking for quotes prior to my current coverage expiring. I was contacted by Tracey Prentiss office after an online inquiry & from the very 1st return call for my quote request the customer service has been nothing but stellar . I highly recommend giving her office an opportunity to service you."
We responded:
"Thank you for sharing your experience! We’re so glad Tracey and the team were able to provide excellent service and a better rate on your auto insurance. Your recommendation means a lot, and we truly appreciate the opportunity to serve you."
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Reginald Goolsby

August 22, 2025

5  out of  5
rating by Reginald Goolsby
"Ms. Christina was great!!!! Love her personality very patience in explaining and knowledgeable. Have car, life and home insurance with her. my mom and brother have the same. Thanks Christina ."
We responded:
"Thank you for your kind words! We’re thrilled Christina could provide patient, knowledgeable service for your car, life, and home insurance. We truly appreciate your trust and your family’s loyalty to Tracy Prentiss State Farm!"
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Cherita

August 19, 2025

5  out of  5
rating by Cherita
"Today I switched both my auto and home insurance to receive an awesome savings. Working with Tracy was great, she provided great customer service, attention to detail and most importantly she was patient. Looking forward to doing more business in the future."
We responded:
"Thank you for your review! We’re so glad Tracy was able to help you switch your auto and home insurance and provide the savings and service you were looking for. We appreciate your trust and look forward to working with you in the future!"
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A T

August 19, 2025

5  out of  5
rating by A T
"Christina Donald is very knowledgeable and professional. She followed up and followed through in a timely manner. Thank you Christina and State Farm !"
We responded:
"Adrienne we appreciate you. If you know someone who is interested in receiving great service and rates, do not hesitate to recommend us. "
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Nanette Scoville

August 12, 2025

5  out of  5
rating by Nanette Scoville
"Thank you Christina Donald for your excellent customer service in quoting and selling me auto and condo insurance. I appreciate your experience, wisdom, knowledge and guidance through what could've been a confusing process. I'm very comforted knowing that I have the right coverage for both policies. I'm very grateful and I will recommend you to anyone that I know that has insurance needs. Thank you!"
We responded:
"Hi Nanette! hank you for sharing your experience! We’re so glad Christina Donald could make the process smooth and clear. We’ll make sure she sees your kind words—they’ll mean a lot!"
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Stephen McNabb

August 12, 2025

5  out of  5
rating by Stephen McNabb
"Always a great experience! Christina Donald is an amazing rep!"
We responded:
"Hi Stephen, we’re so glad to hear that! We’ll be sure to share your kind words with Christina—she’ll be thrilled to know she made such a positive impact."
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Tameka Watson

August 12, 2025

5  out of  5
rating by Tameka Watson
"I received amazing service working with Ms. Donald. She answered any questions and explained the best option for my need. She was very consistent and maintained consistent communication which I appreciate. Thank you."
We responded:
"Hi Tameka! We’re thrilled to hear about your experience! We’ll be sure to share your kind words with Ms. Donald—she’ll be happy to know her communication and support made such a positive impact."
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Lee Taylor

August 11, 2025

5  out of  5
rating by Lee Taylor
"I have a new insurance company, thanks to Christina Donald of State Farm. Ms. Donald was informative and spot on with my car insurance need. Great price, great services and patience with me when explaining coverage. She was very professional and knows all about the insurance world. Thank You State Farm 5 Star"
We responded:
"Hi Lee, thank you for sharing your experience! We’re happy to hear Christina provided professional, patient, and knowledgeable service while helping you with your auto insurance needs. We’ll be sure to pass along your kind words to her."
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Denise Hatton

August 8, 2025

5  out of  5
rating by Denise Hatton
"Tracy's customer service was awesome and she was very attentive. Her rates are very affordable and she explains everything to a tea. She gave me one of the best rates that I've ever had when it comes to car ins, rental insurance and life insurance."
We responded:
"Thank you for your kind words! We’re so glad to hear Tracy provided excellent service, clear explanations, and great rates for your auto, renters, and life insurance. We’ll be sure to share your feedback with her."
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Golden Lyles

August 7, 2025

5  out of  5
rating by Golden Lyles
"My brother referred me to Christina Donald for car and renters insurance and she was awesome! Quick , fast and very knowledgeable! I highly recommend her!"
We responded:
"Thank you for sharing your experience and for the recommendation! We’re happy to hear Christina was helpful with your auto and renters insurance. We’ll be sure to pass along your kind words to her."
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rosalind king

August 5, 2025

5  out of  5
rating by rosalind king
"I stopped in and spoke to Christina about renters insurance. She was very nice and sweet had great customer service! I highly recommend that you reach Christina for any auto, home, life or disability insurance needs."
We responded:
"Thank you for your recommendation! We’re glad to hear Christina provided such friendly and helpful service. We’ll be sure to share your kind words with her."
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Ferris Walters

July 31, 2025

5  out of  5
rating by Ferris Walters
"I was able to work with Christina Donald and it was such a pleasure to work with someone who knew what they were doing and able to save me a lot of money on my premium. I give her 5 stars for knowledge, patience and sincerity. Very nice lady."
We responded:
"Thank you for the fantastic review! We’re so glad Christina Donald could provide knowledgeable, patient, and sincere service while saving you money on your premium. She truly is a valued member of our team. We appreciate your 5-star rating and trust!"
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Donald Woods

July 31, 2025

5  out of  5
rating by Donald Woods
"Christina Donalds was so quick and efficient. Signing up for insurance is usually a drag but she made the experience so pleasant. Thank you so much."
We responded:
"Thank you for the kind words! We’re thrilled to hear that Christina Donalds made signing up for your property and vehicle insurance a quick and pleasant experience. We appreciate your trust and look forward to serving you!"
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CHARLES Hines

July 29, 2025

5  out of  5
rating by CHARLES Hines
"I had a great experience with Christina today by adding life insurance to my car insurance for my bundle package! She was knowledgeable, quick and friendly! I highly recommend that you work with Christina for all home,auto,life,or disability insurance needs. She will get you together!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear Christina provided knowledgeable and friendly service while helping you bundle your life and car insurance. We appreciate your recommendation and are here to assist with all your home, auto, life, or disability insurance needs!"
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Holly Cook

July 28, 2025

5  out of  5
rating by Holly Cook
"Christina has been extremely helpful in making the switch from Nationwide to State Farm and saving me sooooo muchhhh $$$$$!!!!! I would recommend her to anyone looking to shop around for the lowest price! Super helpful and QUICK! Yeah, state farm is where to be and Christina is who to call 📞"
We responded:
"Hi Holly, thank you for the enthusiastic review! We're thrilled to hear Christina made your switch from Nationwide to State Farm smooth, fast, and full of savings! Helping our customers get great coverage at a great price is what we love to do. We truly appreciate the recommendation—Christina is definitely the one to call!"
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Francine Atkins

July 11, 2025

5  out of  5
rating by Francine Atkins
"I called State Farm to get a quote for one of my properties. Christiana took my information and got back to me promptly with a quote and payment options. Excellent customer service!"
We responded:
"Hi Francine, thank you for your kind feedback! We’re glad Christiana was prompt and thorough in providing your quote and payment options. Excellent customer service is what we strive for, and we appreciate you sharing your experience!"
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Tevohn Hamilton

July 10, 2025

5  out of  5
rating by Tevohn Hamilton
"Christina was awesome in assisting me with my questions and helping me understand my policy…great customers service highly recommended"
We responded:
"Thank you for your kind words! We’re glad Christina was able to assist you and help you understand your policy. Providing great customer service is our priority, and we appreciate your recommendation!"
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Donna Carter

July 2, 2025

5  out of  5
rating by Donna Carter
"Just a wonderful person and agent keep up the Great work"
We responded:
"Hi Donna, thank you so much for your kind words! We’re lucky to have such wonderful agents on our team, and your encouragement means a lot. We’ll be sure to keep up the great work!"
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Terrance Bridges

June 25, 2025

5  out of  5
rating by Terrance Bridges
"Christina is second to none. Her customer relations, efficiency and quick responses are the reason for my stellar review. I find that she is easy to talk to, relatable, and looks out for my best interest as a customer. I am here as long as I have the capacity and she is serving with this company."
We responded:
"Hi Terrance, wow—thank you for such a thoughtful review! Christina truly is one of a kind, and we’re incredibly lucky to have her. Knowing that she’s made such a strong impact through her service, care, and dedication means the world to us. We’re honored to have your trust and loyalty, and we’ll be here for you every step of the way."
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Bernice Norvell

June 16, 2025

5  out of  5
rating by Bernice Norvell
"Hopped on Google to share how incredible my rep Christina Donald is at Statefarm. Always making sure im ok and got what I need. Thank you so much for your expertise. Really appreciate you…"
We responded:
"Hi Bernice, thank you so much for taking the time to share your experience! Christina truly goes above and beyond to take care of our customers, and we’re so glad to hear how much you appreciate her support and expertise. We’re lucky to have her on our team—and even luckier to have you as a customer!"
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Janice Shaw

June 7, 2025

5  out of  5
rating by Janice Shaw
"Christiana Donald was our agent she delivered EXCELLENT five star QUALITY SERVICE! She represented her branch very professionally."
We responded:
"Hi Janice, Thank you so much for your kind words! We're thrilled to hear that Christiana provided you with excellent, five-star service. She takes great pride in representing our office professionally and genuinely caring for our customers. We'll be sure to pass along your appreciation—thanks again for choosing us!"
Profile photo of Joy Long

Joy Long

May 9, 2025

5  out of  5
rating by Joy Long
"I wanted to take a moment to share my experience with my State Farm agent, Christina Donald, and express my gratitude for her outstanding service. I needed two quotes: car insurance and condo insurance, as my previous insurance agent was too expensive. From the outset, Christina demonstrated remarkable patience as she guided me through the insurance process. Her ability to listen attentively to my questions and concerns made me feel valued as a client. Additionally, her extensive knowledge about the various insurance options available was impressive. She took the time to explain everything thoroughly, ensuring I understood my choices and felt confident in my decisions. It was evident that she truly knows her business. Her professionalism and expertise made the experience not only informative but enjoyable as well. I am grateful to have had her assistance. Thank you for having such an exceptional agent on your team. I will certainly recommend Christina Donald to others in need of insurance services. Thank you again for your affordable prices and excellent service."
We responded:
"Hi Joy! We’re incredibly grateful for your kind words and thrilled to hear about your positive experience with Christina. She takes great pride in helping our customers feel informed, supported, and confident in their coverage decisions. Your recommendation means the world to us, and we’re always here if you need anything in the future. Thank you again for trusting us with your insurance needs!"
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Tiffany King

May 9, 2025

5  out of  5
rating by Tiffany King
"I am so happy and grateful I’ve came in contact with Christina . Christina is kind patient , and very knowledgeable ! Working directly with Christina takes any stress or worries away when handling business. Christina has assisted me in insuring car , life, and trailer insurance ! She’s the best ! Tell her what you need and watch her work ."
We responded:
"Hi Tiffany, thank you so much for the kind words! We're thrilled to hear that Christina provided you with such a positive and stress-free experience. She's a true asset to our team, and we're lucky to have her helping customers like you with your insurance needs — from car and trailer to life coverage. We truly appreciate your trust and support. If you ever need anything else, don’t hesitate to reach out — we're always here to help!"
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Shawn Simpson

May 2, 2025

5  out of  5
rating by Shawn Simpson
"Amazing Service"
We responded:
"Thank you so much! We’re so glad to hear that you had an amazing experience. We truly appreciate your feedback and support!"