
State Farm® Insurance Agent Tracy Prentiss
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Estavion White
April 4, 2025
"Christina is always excellent. Very easy to talk to, informative, helpful, truly pleasant, listens, makes you feel valued as a customer, quick service, immediate responses, and just an all around great experience. Been with a lot of companies. I’m not sure if State Farm is the best or not. What I do know is if the people they have working for them are at all like Christina ; customers will definitely pay more for the service she provides alone, even if cost is different. I’ve been with them for awhile and she has never disappointed. A raise, reward, or some form of compensation is definitely deserved for Christina. A model employee that any company would be happy to employee. Thanks for the service and knowledge. You are very appreciated."
Ebony S
March 30, 2025
"I called for a bundle quote for home and auto after my travelers Insurance nearly tripled my insurance without any claims. Christina was not only professional. She was polite and thorough as she worked to bring my new policies to affordable, much lower prices. Thank you, Christina for all your help!"
"Thank you Ebony. Christina is great at discussing the options and coverages for auto insurance. We appreciate your business. "
Shalonda Hayden
March 28, 2025
"I was able to speak with Christina D. about getting coverage for my son. She gave me quotes, explained everything to me on the differences between the plans. She was very helpful."
"Having knowledge makes it is easier to make decisions for your family. We appreciate your business. If you know if anyone else looking for this type of service, please refer Christina. "
B H
March 19, 2025
"I was pleasantly surprised when I phoned and a person answered. That person, Ms Donald, was professional and friendly as well. I didn't know a lot about insurance, but she did! My purchase was seamless thanks to Ms Donald's expertise. My only regret is not making Statefarm my first call! If you're looking to save hundreds, I strongly suggest you give her a call even if you have insurance to see what Christina can save you."
"Thank and it is our pleasure to make insurance understand. I appreciate your business. "
Kevin P Owen
March 12, 2025
"AWESOME !!!"
Papa3and4
February 20, 2025
"Super busy at home and work and kept putting off my insurance search, but Christina not only made the process simple and easy but her accurate and knowledgeable assistance assured me I got the coverage I needed for the price I wanted. Thanks, Christina, for helping me get this done! -- James"
Nakira Brooks
February 19, 2025
"Tracy is a great person. She communicates everything effectively. She breaks everytime down to a T , so I can fully understand the process. She’s very helpful, intelligent , and informative. She’s also very professional!"
Adam Diallo
February 17, 2025
"Very professional people. They go above and beyond to satisfy your needs. I was so happy with their excellent service"
Trevor Rogers
February 13, 2025
"Christina at Tracy’s office was very helpful with setting me up with a new auto policy and I ended up saving $135/month. I highly recommend their services."
Lashon Defell
January 23, 2025
"Tracy Prentiss is the most HONEST agent around. I recently had a horrible, self serving agent who moved my home from Farmers (for his own benefit as they cut his commission) to Safeco (a substandard company that provided him more of a commission) for much more money. Without notice, Safeco increased the premium so much it affected my mortgage payments, causing escrow shortages that I had no knowledge until the annual escrow shortage notice was mailed out- 7 months after the exorbitant payment was issued. I immediately called Tracy with Statefarm- one of the Best insurance companies around and guess what? My home owners insurance payment is HALF of Safeco, AND, my auto insurance payment also dropped - I was with Progressive for the last >20 years- so much for loyalty…Progressive and my previous agent failed me. I am now with Statefarm and Tracy and my payments are so much lower. Don’t be like me and stay with or trust your agent- call Tracy and see if you are paying what you should. Thank me later."
"Thank you for trusting me with insuring your cars and home. It was my pleasure. "
AOTRID
January 23, 2025
"Just got my first Insurance today with them Liability plus and it was very seemless, easy, and quick I was assisted by Christina and she was super friendly, funny, and made everything as cheap and straight forward as possible. Quite literally was done within a few mins and know exactly what my coverage entails. Highly recommend y’all try em out if you’re unsure of who to choose for insurance as they definitely are one of the cheapest but great out there 💯👍🏾"
"Thank you so much for allowing us to quote your car and provide coverage. It is cold and slippery and we don’t know what van happen driving. We truly appreciate your business. "
Thesby Tolbert
January 2, 2025
"Very fast and fair service. Gave me a super super deal!"
"It was a pleasure helping you. I am happy you were able to save from switching your auto insurance from Progressive. I look forward to working with you on your home insurance and life policy. "
Jasminne Dixon
December 27, 2024
"Christina was amazing from beginning to end. During my home buying process she was able to things submitted when lender requested things last minute. She follows up and explains everything. Made me feel she was trying to meet my needs and concerns. Very valuable in customer service."
"Thank you Jasmine. The home buying process can be overwhelming. I am glad that Christina was able to provide insurance on your new home and communicate with the mortgage company. "
kmh unknown
December 21, 2024
"Tracy made the auto process smooth and got to the point w/o sugar coating the info. She was also sympathetic how Geico increased the renewal by $100 MORE on top of the expensive installment as it was even with a damn good driving record! I talked to a few other auto companies before landing with State Farm and am comfortable with my decision. Tracy looked up all discounts that would benefit me and am grateful she did! She is an excellent asset to to the company!"
"Thank you. I am glad to have assisted you. Car insurance does not have to be complicated or expensive."
Sphynx Suites
December 10, 2024
"Christina Donald has been my go to agent since I’ve had my insurance. She is very professional, explains things I may not understand, and responds quickly. I am stress free and satisfied about my insurance choice. Thank you again."
Mogul Price
December 9, 2024
"Christina Donald was very knowledgeable, patient and helpful. I really appreciate her service at State Farm. She get 6 stars"
Sheila Bowdry
December 3, 2024
"Christina was very professional, polite and helpful.she explained everything step by step, making sure I received and understood all of the policy information, Great 👍🏾 job"
"Thank you Sheila. We truly enjoy meeting and learning about our customer’s needs. Auto insurance doesn’t have to be hard to understand . We appreciate your business."
Reola
November 18, 2024
"Christina Donald was so helpful I would definitely recommend her"
"Thank you for trusting us in insuring your cars and providing renter’s insurance. Christina enjoys explaining and talking to customers. We appreciate your business."
Frank Trimble
November 14, 2024
"The best customer service i have ever experienced"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Kimberly Page
November 12, 2024
"I had a wonderful, knowledgeable, pleasant and professional experience with Ms Christina Donald. She is awesome and I am completely satisfied thus far! 😊 Thanks for your business in my community."
"It is such a pleasure to provide outstanding customer service and value to our customers. Christana is always personable and professional. Please refer her to any friends, neighbors or relatives looking for auto, home, condo or life insurance."
Carmela Barhany
November 5, 2024
"Christina is the best! Her service is prompt and professional! I really appreciate her efforts to find savings for my auto and condo policies!"
"Thank you Carmela. Christana does an excellent job of exposing the details of auto and condo insurance. Keeping your policies together will also give you the maximize number of savings. We appreciate your business."
Cheryl Venters
October 28, 2024
"Tracy has been very helpful with me in my search for affordable insurance. I look forward to working with her in the future."
"Thank you Cheryl for trusting us to quote and provide auto insurance. We appreciate your business. When you are ready to protect the contents of your home it get more life insurance, we are here to help. "
Lisa Colbert
October 25, 2024
"They are wonderful!!! They answered all my questions and got my quote to me the next day! I love them"
"Thank you Lisa. We love meeting and learning more about our customers. If you know of anyone looking for insurance and this level of customer service, do not hesitate to refer us. "
Courtney Richardson
October 25, 2024
"Christina Donald did a fantastic job handling my renter's insurance policy purchase. I look forward to doing more business once I buy a new car!"
"Thank you Courtney. Renter’s insurance is very important, because it protects your belongings from theft and damage as well as provides living arrangements if you can’t live in your apartment, for reasons like a fire. Christina will be ready to quote and help you save on your auto insurance when you are ready. Combining your renter’s and auto insurance policies will always save you the most. We appreciate your business!"
Werner Kemp
October 15, 2024
"I stopped in saw Christina and she saved me $50 a month on my car insurance and got me some renters insurance too😄"
"Thank you, Werner, for your business. Christana is great at explaining the coverages on auto insurance and making certain you know what you can obtain with your money. Christana reminds customers that combining car and renter's, home, condo or life will save you in the long run. A savings like that per month is a huge deal. Please do not hesitate to tell your friends, family and co-workers. Christana is here to help."